Privacy Policy
Updated 10/7/2024
At Freedom Garage Door LLC, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.
Information We Collect
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We may collect the following types of personal information when you interact with our website or services:
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Personal Information: This includes your name, phone number, email address, and any other information you provide when you contact us through our website, request a service, or subscribe to our newsletters.
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Technical Data: This includes information about how you use our website, such as your IP address, browser type, device information, and pages visited. We collect this information to improve the functionality of our website and enhance user experience.
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Payment Information: If you make a payment through our website or over the phone, we may collect your payment details. We use a secure payment processor to handle these transactions and do not store your payment information.
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How We Use Your Information
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We may use the information we collect from you in the following ways:
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To Provide Services: We use your personal information to schedule and provide garage door services, respond to inquiries, and process payments.
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To Improve Our Website: We use technical data to monitor website performance and identify areas for improvement to ensure you have a better experience.
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To Communicate with You: We may use your contact information to send you important updates, service reminders, or promotional offers. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
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To Comply with Legal Requirements: We may use your information as necessary to comply with applicable laws, regulations, or legal processes.
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How We Protect Your Information
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We take the security of your personal information seriously. To protect your information, we implement a variety of security measures, including:
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Secure Servers: We store your personal information on secure servers protected by firewalls and encryption technologies.
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Data Encryption: Any payment transactions are encrypted using Secure Socket Layer (SSL) technology to protect your payment details during transmission.
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Restricted Access: Only authorized personnel have access to your personal information, and they are required to keep your information confidential.
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Sharing Your Information
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We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
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Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services. These providers are required to keep your information confidential and use it only for the purposes we specify.
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Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests.
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Cookies
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Our website may use cookies to enhance your experience. Cookies are small files stored on your device that allow us to recognize your browser and remember certain information. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.
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Third-Party Links
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Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices or the content they provide. We encourage you to review the privacy policies of any third-party sites you visit.
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Your Rights
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You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us using the information provided below. We will respond to your request promptly and take the necessary steps to address your concerns.
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Changes to Our Privacy Policy
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We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this page periodically to stay informed about how we protect your information.
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Contact Us
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If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
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Phone: 832-808-0346
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Address: 2431 W. Gramercy Pl, San Antonio, TX 78228