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FAQ

At Freedom Garage Door LLC, we know that choosing the right garage door company can involve a lot of questions. To help, we’ve compiled answers to some of the most common questions our customers have about our services, garage door maintenance, and more. If you don’t find the answer you’re looking for, feel free to contact us directly!

We offer a full range of garage door services, including installation, repair, maintenance, and 24/7 emergency repair. We also provide custom garage door solutions, opener installation, replacement parts, and accessories. Whether you need a new door or a quick fix, we’ve got you covered.

Yes! We provide 24/7 emergency repair services. If you experience a malfunction outside of regular business hours, you can call us at any time for immediate assistance. Our technicians will respond promptly to resolve any urgent issues.

We recommend scheduling a maintenance check at least once a year. Regular tune-ups help keep your garage door operating smoothly, prevent unexpected breakdowns, and extend its lifespan. If you notice any unusual noises or functionality issues, it’s best to schedule a service right away.

We install a variety of garage doors, including traditional, contemporary, and carriage house styles. Our doors are available in several materials, such as steel, wood, aluminum, and fiberglass. We work with you to find the perfect door that matches your home or business’s aesthetic and functional needs.

We install and repair different types of garage door openers, including chain drive, belt drive, and screw drive systems. We also offer openers with smart technology that integrate with your home automation system for added convenience and security.

How can I troubleshoot my garage door if it’s not working properly?

First, check the basics: ensure the opener is plugged in, the sensors are aligned, and the remote has working batteries. If the door is still not functioning, there may be an issue with the springs, cables, or opener. We recommend calling a professional for safe, effective repair, as attempting to fix it on your own can be dangerous.

We serve San Antonio and the surrounding areas, including New Braunfels, Seguin, Floresville, Boerne, Schertz, and La Vernia. If you're unsure whether we service your location, feel free to contact us.

Do you offer warranties on your services and products?

Yes, we offer warranties on both our garage doors and openers, as well as our installation and repair services. We stand behind the quality of our work and use only high-grade materials and parts to ensure long-lasting performance.

Do you offer any discounts?

Yes! We offer a 10% discount for all new customers, as well as special discounts for veterans, active military members, and first responders.

Still have questions?

If your question wasn’t answered here, we’d be happy to help! Give us a call at 832-808-0346 or email us at freedomgaragedoorllc@outlook.com, and one of our team members will be in touch.

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